What should I do if I think gambling is affecting my mental health?

Your well-being comes first. If you feel that gambling is causing stress, anxiety, or affecting your relationships and daily responsibilities, please stop playing immediately and reach out to our support team at support@77fg.app. We can help you activate self-exclusion or a time-out, and we encourage you to also seek professional counselling. There is no shame in asking for help — taking that step is a sign of strength.

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Responsible Gaming

77fg is committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. For adults aged 21 and above only.

21+

At 77fg, we believe that gaming should always be a source of entertainment, never a source of stress or financial hardship. Our responsible gaming framework is built around your well-being, giving you the tools and information you need to stay in control of your gaming activity at all times.

Gambling is a popular leisure activity enjoyed by millions across Bangladesh — from cricket betting on BPL and IPL matches to live casino games and slots. However, for a small number of people, gambling can become problematic. 77fg takes this seriously, and we proactively provide resources to ensure that every player on our platform makes informed choices.

This page outlines the responsible gaming tools available to you as a 77fg player, signs to watch for if gambling is becoming a problem, and how to reach our support team 24/7 via Bangladesh Standard Time (BST, UTC+6). Remember: gambling should be fun, and you are always in control.

Our Pillars

Key Principles of Responsible Gaming

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Know Your Limits

Set realistic budgets before you play. Never wager more than you can comfortably afford to lose.

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Time Awareness

Track how long you play. Use our session reminder tools to keep your gaming sessions within healthy limits.

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Deposit Limits

Set daily, weekly, or monthly deposit limits on your account to manage your spending automatically.

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Self-Exclusion

Need a break? Use our self-exclusion feature to temporarily or permanently restrict access to your 77fg account.

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Reality Checks

Receive regular pop-up reminders showing how long you have been playing and how much you have spent in your session.

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Dedicated Support

Our trained support team is available around the clock to help any player who feels gambling may be affecting their daily life.

Protection Tools

Your Responsible Gaming Toolkit

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Deposit Limit Control

Log in to your 77fg account settings to set a daily, weekly, or monthly deposit cap in BDT. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period to protect you from impulsive decisions.

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Session Time-Out

Activate a time-out period of 24 hours, 7 days, or 30 days. During a time-out, you will not be able to place bets, access games, or make deposits. This is a short-term tool designed to help you regain perspective.

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Self-Exclusion Program

For players who feel they need a longer break, self-exclusion can be applied for a minimum of 6 months up to 5 years, or permanently. During this period, your account will be blocked and you will not receive any promotional communications from 77fg.

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Account Activity Review

Access your full betting and deposit history at any time. Reviewing your activity regularly helps you stay aware of your spending patterns and make informed choices about your gaming habits.

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Parental Controls Reminder

77fg is strictly for players aged 21 and above. If you share a device with younger family members, we strongly recommend using device-level parental control software to prevent access to gambling websites.

Important Reminder

Gambling is entertainment — not a way to earn income or recover financial losses. Never gamble with money set aside for rent, food, utilities, or other essential expenses. If you feel you are chasing losses, stop immediately and contact our support team. Help is always available.

Know the Signs

Warning Signs of Problem Gambling

⚠Spending more time or money on gambling than you originally intended
⚠Feeling anxious, irritable, or restless when not gambling
⚠Borrowing money or selling possessions to fund gambling activity
⚠Hiding your gambling habits from family or friends in Dhaka, Chittagong, or elsewhere
⚠Chasing losses — continuing to bet in an attempt to recover money you have lost
⚠Neglecting work, studies, or family responsibilities because of gambling

Our Promise

77fg's Commitment to Player Safety

77fg has integrated responsible gaming principles into the very core of our platform. Our technology is designed to flag unusual spending patterns, and our support team is trained to respond sensitively to players who may be experiencing difficulties. We view player safety not as a regulatory box to tick, but as a fundamental responsibility to the gaming community in Bangladesh.

We also encourage players to make use of free and confidential external counselling resources if they feel their gaming habits are becoming a concern. Seeking help early is always the right decision, and there is no shame in reaching out.

21+

Age Restriction

24/7

Support Available

SSL

Encrypted Platform

100%

Fair Play Certified

Get Help

Contact Our Support Team

If you are concerned about your gambling behaviour, or you are worried about someone close to you, please reach out to our support team at any time. Our agents are available 24/7 in Bangladesh Standard Time (BST, UTC+6) and can assist with activating any of the responsible gaming tools described on this page, as well as providing a compassionate ear if you just need to talk.

You can also email us directly. We aim to respond to all responsible gaming enquiries within one hour during peak Bangladesh hours.

Email Support: [email protected]

Common Questions

Responsible Gaming FAQ

Log in to your 77fg account and navigate to the Responsible Gaming section in your account settings. From there you can set a daily, weekly, or monthly deposit limit in BDT. The limit takes effect immediately. If you wish to increase a limit at a later date, a 24-hour cooling-off period applies to protect against impulsive decisions.

Self-exclusion is a voluntary program that allows you to block access to your 77fg account for a chosen period. Options range from a minimum of 6 months up to 5 years, or you can choose permanent exclusion. During the exclusion period your account is fully restricted, all promotional emails are stopped, and you will not be able to create a new account. To activate self-exclusion, contact our support team at [email protected].

Yes. 77fg uses SSL encryption to protect all player data and financial transactions. Our platform undergoes regular security audits, and all games are certified for fair play using verified RNG technology. We are committed to providing a safe and reliable gaming environment for all players in Bangladesh.

Absolutely. The time-out feature allows you to pause your account for 24 hours, 7 days, or 30 days without permanent closure. During a time-out you cannot place bets or make deposits, but your account and balance remain intact. Contact our support team or use your account settings to activate a time-out at any time.

Your well-being comes first. If you feel that gambling is causing stress, anxiety, or affecting your relationships and daily responsibilities, please stop playing immediately and reach out to our support team at [email protected]. We can help you activate self-exclusion or a time-out, and we encourage you to also seek professional counselling. There is no shame in asking for help — taking that step is a sign of strength.

Play Responsibly with 77fg

Enjoy cricket betting, live casino, slots, and more — all within healthy limits. Our tools are here to keep your gaming fun and safe.